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Question

surround sound

  • April 13, 2026
  • 1 reply
  • 12 views

soloSilverSandvision105

okayyy so i have a problem with surround sound as i did not get an activation code with my headset and when i tried to get a new one it said that my product is already registered and when i tried opening up surround sound it told me that u needed a code so in a nutshell im stuck neither can i get a code nor can i open the surround sound application

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1 Reply

Razer.ScarletRouge

Hey there, ​@soloSilverSandvision105 

 

If you’re receiving an error message stating that your device is already registered, it may indicate that the device could be counterfeit or a re-boxed item. No worries. I’ll be happy to check this for you.

Please send me a private message along with your device’s serial number, so I can verify its details in our system and assist you further. Thank you!



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