Swollen battery - Razer 15 advanced model (2020) | Razer Insider
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Hello,



I noticed that I am having a swollen battery problem which started a few months ago. The chassis of the laptop is starting to bend, trackpad is getting harder to press and I fear that unit could become dangerous with that battery increasing in size. Although the laptop is not on warranty anymore, I would like to keep it and have the battery replaced. How can I proceed ? The laptop has been bought through my business for work and we would like to keep using it. Thanks



Philippe
Wuldoo
Hello,



I noticed that I am having a swollen battery problem which started a few months ago. The chassis of the laptop is starting to bend, trackpad is getting harder to press and I fear that unit could become dangerous with that battery increasing in size. Although the laptop is not on warranty anymore, I would like to keep it and have the battery replaced. How can I proceed ? The laptop has been bought through my business for work and we would like to keep using it. Thanks



Philippe




Hi Wuldoo,





I understand your laptop is essential for your work and I'm sorry to hear about the problem. I can help you get the battery of your laptop replaced. Please PM me the serial number so I can validate its model and check the availability of its battery in our system.



*Thread locked to curb conversation to PM.
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