Synapse 2.0 can't locate my headphones

Edit: I got Synapse 2.0 working after reinstalling some of my Microsoft Visual C++ Redistributables as mentioned here. And then following the clean installation instructions word for word here. (including installing Synapse 3 which I'm pretty sure I don't need) --- I am having a similar problem with Synapse 2.0 except with recognizing my Orbweaver. It was not working, so I reinstalled, and now its like it doesn't see it anymore. I've tried uninstalling and clearing ProgramData then reinstalling. I tried disabling my anti-virus. I've tried uninstalling the drivers and rebooting the computer. I am at a complete loss on what to do. One weird thing, even though the main window doesn't show any devices The Taskbar does show it But clicking on Razer Orbweaver does nothing. I doubt that it is simply defective hardware. I'm almost certain this is a software issue as the keypad works as if it is in default mode, I just can not load any of my settings or create new ones.

joshua88wa
Edit: I got Synapse 2.0 working after reinstalling some of my Microsoft Visual C++ Redistributables as mentioned here. And then following the clean installation instructions word for word here. (including installing Synapse 3 which I'm pretty sure I don't need) --- I am having a similar problem with Synapse 2.0 except with recognizing my Orbweaver. It was not working, so I reinstalled, and now its like it doesn't see it anymore. I've tried uninstalling and clearing ProgramData then reinstalling. I tried disabling my anti-virus. I've tried uninstalling the drivers and rebooting the computer. I am at a complete loss on what to do. One weird thing, even though the main window doesn't show any devices The Taskbar does show it But clicking on Razer Orbweaver does nothing. I doubt that it is simply defective hardware. I'm almost certain this is a software issue as the keypad works as if it is in default mode, I just can not load any of my settings or create new ones.

Don't work for me, still have a menu about registration razer devices I don't know really what to do, I have reinstalled it 3 times and I am almost gave up, maybe there is technical support that could do something

P.S I even have a badge on my account that says that I have a Razer headset :(

Synapse 2 still don't recognize my headphones but my dynamics show that there is available Razer Surround Audio controller, but when I use there aren't any sounds. It starting to be ridiculous.

Technical Support ignores me, i thought razer is more client-oriented and would give me at least minimal help with technical issues.

Just trying to get a little attention from you guys, any thoughts on how I could solve this? 3 weeks passed and nothing changed.