Synapse 2 causes lag. | Razer Insider
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Synapse 2 causes lag.


Whenever I change my volume opn my pc when Synapse 2 is active. My screen starts lagging. This only happens when i have Synapse 2 open. I have a huntsman elite in Synapse 3 and a Man-O-War in Synapse 2.
I think it might be that these 2 interfere or something... I rpeally want this to be solved. I have a clean windows instalation. this only occures after i start up Synapse 2. So i'm certain it has something to do with Synapse 2.
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7 Replies

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • May 3, 2019
Can you put up a screenshot of your resource manager highlighting Synapse 2? Also, does this only occur when changing volumes or do you get the same result when running games?

  • Author
  • 3 replies
  • May 4, 2019

Where the bump is when I change the volume up and down a bit.
This happens no matter what I'm doing. In game, watching a video, and so on.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • May 7, 2019
Do you change the volume via the Windows Sound Settings, on Synapse or using the volume control on the headset? In any case, please send me a PM with your Synapse 2 logs. You can find the necessary files here: C:\\ProgramData\\Razer\\Synapse\\Log.

  • Author
  • 3 replies
  • May 7, 2019
I can't find a ProgrammData on my pc i only have programfiles. it happens if i change the volume on my huntsmanelite, man-o-war or just trough windows volume in the task bar.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • May 8, 2019
Does this happen even when both versions of Synapse are not running in the background?

  • Author
  • 3 replies
  • May 8, 2019
nope this only happens when i have synapse 2 running the moment i shut the app down it doesn't happen anymore.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • May 10, 2019
That's odd. Try searching for this: Synapse\\Log and send me the files in PM. The logs usually indicate what's going on in the background so it would help me get a better understanding of the situation and hopefully formulate a workaround.

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