Synapse 2.X Virtual Surround Sound Pro Static | Razer Insider
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Synapse 2.X Virtual Surround Sound Pro Static

  • January 1, 2021
  • 1 reply
  • 27 views
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Hello, I have been using Razor Synapse Virtual Surround Sound Pro for several years. I have the pro version which came with a razor headset I bought 4 or so years ago that I no longer have. After a windows update, the surround sound broke, its has static now. I do not want to have to role back windows update as I am not sure which one it was that broke it. I am running the most up to date version of windows and of synapse (v2.2.1). I tried using the new surround sound software (3.X) and it says I do not have a key for it. Is there a way I can buy just 3.X surround sound pro without buying a new headset or remove the static on the legacy software?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • January 3, 2021
    As far as I know, the legacy surround sound module isn't compatible with Windows version 2004 and onwards. Our Dev Team has been looking into it, but they are yet to reach a significant breakthrough. You don't have to purchase another headset if you opt to purchase the THX Spatial Audio from here. *Shoot me a PM should you need further assistance.
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