Synapse 3 asks for password every time | Razer Insider
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Synapse 3 asks for password every time

  • July 21, 2019
  • 3 replies
  • 99 views
M
Hello there. I am using synapse 3 and a deathadder essential. Every time i boot , synapse asks for my password ( my username is ok ) , even though i have checked to remember me. Me pc has win 7 , 64bit. I have tried uninstalling and installing again. Everything works ok but it is frustrating to type my pass every single time, since i reboot many times daily. Any tip would be appreciated .
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    3 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • July 25, 2019
    You might want to try a clean install of the app deleting all the hidden leftover files including the ones in Windows Registry. Do send me a PM should you need further assistance.
    M
    • morfeas_nt
    • Author
    • Insider Mini
    • July 26, 2019
    Thank you but done that and still the same. The only "solution" i found was to uncheck razer synapse to start with my computer. If i start the app manually then it doesnt ask for my password.
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • July 26, 2019
    Weird but okay. Do send me a PM with your Synapse logs, Windows Build Version and Synapse Build Number so I can try to pinpoint what's causing the issue. Locking this thread for now.
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