Synapse 3 Chroma Connect problem

I has Blackwidow Elite and Deathadder V2 use latest version of Synapse3. When i play Black desert online ( Thai server ) Chroma Connect not detect Black desert online i see in this link https://www2.razer.com/chroma-workshop-games it say Black desert online has Chroma support. How i can fix this to Chroma connect detect my game? PS. Overwatch has detect fine. I try uninstall and re install Synapse is not working.