Synapse 3 doesn't works. | Razer Insider
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Synapse 3 doesn't works.

  • 4 May 2020
  • 1 reply
  • 1 view
Hello everyone, after the Synapse's update it is all broken.

I can't hear through the device: "Razer TE (THX Spatial - Synapse)" after the update.

I set it as default playback device but i am still hearing the audio from the device "Razer Kraken TE - Chat" (devices screenshot).

Because of that I can't use razer synapse's feature: I can't use the equalizer, sound profile, thx spatial audio.

I try to unistall and repair the software but it doesn't help me.

When I move equalizer's settings nothing change.

I am using Razer Kraken TE.

Can someone help me? Sorry for my english
We can try to update the firmware, but before that, I highly recommend that you try to perform a clean installation of the app. You can find a guide on how to do just that on this page. PM me the serial number of your headset so I can validate the model and give you the download link to the updater.
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