Synapse 3 support

have same problem cant see my devices and keys are on default

cyberc33
Is the Razer Kraken Ultimate supported by the new synapse ? Because it is not listed on the featured page https://www.razer.com/synapse-3?_ga=2.76941207.32421802.1551661379-21155737.1550036028 However it is mentioned in the product site itself.

Yes, they're compatible with Synapse 3 software.

cyberc33
Is the Razer Kraken Ultimate supported by the new synapse ? Because it is not listed on the featured page https://www.razer.com/synapse-3?_ga=2.76941207.32421802.1551661379-21155737.1550036028 However it is mentioned in the product site itself.

Hey there! The Razer Kraken Ultimate is part of the Razer Synapse 3.0 compatible devices. Please refer to this link.

HI there, Does anyone know why Chroma HDK is not appearing under synapse 3? I just installed Razer HDK Kit and couldn't get into Synapse 3. Can someone direct me please?

Hello from me! I just installed my second Razer gadget - Deathadder Elite, but the mouse does not appear in the menu of Synapse 3. Thus i cannot set up my buttons. I already registered the product. Some help?

godjiberi
Hello from me! I just installed my second Razer gadget - Deathadder Elite, but the mouse does not appear in the menu of Synapse 3. Thus i cannot set up my buttons. I already registered the product. Some help?

Reinstall synapse. Or do a "clean install" - remove Synapse software, then DeathAdder Elite from device manager in OS, use a CCleaner to cleanup your PC (and windows registry), then after OS reboot install the newest version of Synapse.

I did everything but still the mouse doesnt appear in Razer Synapse! No chat support now for my country even though i have bought original products! I am disappointed. How can I fix this with the help of the Razer's team??

They just simply don't care. Just this morning, I can't open up synapse 3 and had to uninstall and install again. I have done the complete clean-up after following their instructions. Even to the extent of uninstalling mouse and keyboard, until i can't used them for rebooting of pc. Putting joke aside, razer really needs to relook at their synapse 3 beta version. Come on... its beta for so long and its the 3rd version and still cannot get this right ! We are consuming your products e.g razer HDK kit and i can't get chroma hdk still. And while you can use us as test bait and get feedback, u need to help yourself, for better customer experience sake, by helping us too, Razer.

i will try with synapse 2 and if it doesnt work this way I will send a complaint

godjiberi
i will try with synapse 2 and if it doesnt work this way I will send a complaint

Hey there! Thanks for posting your concern here. How's your Razer Deathadder Elite? I have locked the thread. Feel free to send me a PM should you need additional assistance.