Synapse 3 will not install on brand new PC | Razer Insider
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Synapse 3 will not install on brand new PC

  • November 18, 2021
  • 5 replies
  • 32 views
A
I have tried everything. Uninstalling the drivers, reinstalling them. Turning off firewall and antivirus, adding an exception in the firewall. But nothing works. This PC is new, there is no trace of Razer anywhere on it. Yet, Synapse still will not install. It simply and annoyingly says "server access unavailable". What the actual hell, how do you even make software that has an error installing itself?
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    5 Replies

    R
    It's mostly a problem that appeared today. Checked the logs and their server is refusing acces to a file. We are waiting for them to fix it, but it's been quite some hours and still nothing. I bet there is nothing more to it than just granting acces to the respective file, but oh well Razer.
    F
    • Fjallgeir
    • 1 reply
    • November 18, 2021
    same issue here, cannot install. Anyone from Razer able to comment?
    R
    They just fixed it.
    A
    • ahjosu
    • Author
    • 1 reply
    • November 19, 2021
    roborovsky
    They just fixed it.
    oh my good god they did, i didnt know how many others were also having this issue i was kinda thinking there was some dumb bug... actually i guess that wasnt far from the truth. thanks for letting me know they fixed it i had given up!
    R
    Hey guys! If there's anyone still having this issue. Please send me your MSinfo logs via PM so I can further investigate the problem. *Thread locked to curb the conversation to PMs.
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