Synapse 3 - wont start | Razer Insider
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Synapse 3 - wont start

  • November 1, 2020
  • 3 replies
  • 131 views

I have seen the online guides and have tried mostly everything and it wont start. I have tried reinstall, repair, removing devices and drivers, deleting all files, clearing temp files and still not joy :( I have all services running too and could get into Razer Central, just no Synapse. Here is the windows error report: Faulting application name: Razer Synapse Service.exe, version: 1.0.0.0, time stamp: 0x5f8d5970 Faulting module name: KERNELBASE.dll, version: 10.0.19041.572, time stamp: 0x979ddb1d Exception code: 0xe0434352 Fault offset: 0x00129ab2 Faulting process id: 0x1e98 Faulting application start time: 0x01d6b015fe49f629 Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe Faulting module path: C:\\WINDOWS\\System32\\KERNELBASE.dll Report Id: 6fb7da12-fba8-4da1-a4a7-fb0a3f9fc78f Faulting package full name: Faulting package-relative application ID Here is the Log details: 2020-11-01 18:40:46.3675 INFO 9 AccountsClient Connection_Closed: Disconnected, retrying to reconnect... 2020-11-01 18:40:46.3860 INFO 9 BACKEND - AccountsClient: Exception in Start System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:5426 at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult) at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar) --- End of inner exception stack trace --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Razer.Synapse3.Common.AccountsClient.<Start>d__83.MoveNext() 2020-11-01 18:40:46.3860 INFO 1 BACKEND - AccountsClient: Exception in StartAccountHub System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:5426 at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult) at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar) --- End of inner exception stack trace --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Razer.Synapse3.Common.AccountsClient.<Start>d__83.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Razer.Synapse3.Common.AccountsClient.StartAccountHub() ---> (Inner Exception #0) System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:5426 at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult) at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar) --- End of inner exception stack trace --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Razer.Synapse3.Common.AccountsClient.<Start>d__83.MoveNext()<---
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3 Replies

  • Author
  • November 2, 2020
Devices are Mamba Elite and Black widow

  • December 2, 2020
Bump This is an issue for me too.

  • December 30, 2020
This an issue for me as well. Device is Naga Trinity. Where are the responses?