So right after the update. Synapse 4 loads, but when I click on it, nothing happens for 30 seconds or so, then I get the pop up window to select, just navigating the screen is painfully slow. My chroma effects all kick in and freeze. Opening Chroma and selecting studio just a black box, and then it crash’s after about a minute. Anyone else having this issue? Google says I should completely reload synapse 4 after every update, I do not accept this coarse of action.
Thank you.
Hi Bioacid,
Thanks for bringing this issue to our attention. Please send me a PM with the following information below so I can escalate your concern to our Support Team and kick-start a case on your behalf:
Full Name:
Email:
Phone number:
Country:
Windows Specification:
- Edition:
- Version:
- OS Build:
Synapse:
- Synapse Version:
Note: After gathering the logs, please compress/zip the logs and save them on Google Drive or Dropbox. Thanks!
“Thread locked to curb conversation to PM.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
