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Synapse 4 and kraken v4 pro THX audio

  • Jul 24, 2026 1:00 PM UTC
  • 3 replies
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Hi everyone

Iam a bit technologically  stupid. My kids say iam to old for technology. I have the kraken v4 pro headsets and I have followed directions to setup Spatial audio. When I go to synapse 4 it continues to ask me to make the kraken v4 pro as default device and i cant do anything else until I do. How do I stop this?

Thanks

 

Best answer by NELiXERY1738

That just means you need the Kraken to be your default device in Windows. When you click on the speaker icon in the taskbar, click on Sound Settings. Here you’ll want the Kraken as your default speaker. Then you’ll be able to adjust the settings within Synapse.

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3 Replies

NELiXERY1738
  • Insider
  • Answer
  • Jul 24, 2026 1:26 PM UTC

That just means you need the Kraken to be your default device in Windows. When you click on the speaker icon in the taskbar, click on Sound Settings. Here you’ll want the Kraken as your default speaker. Then you’ll be able to adjust the settings within Synapse.


  • Author
  • Insider Mini
  • Jul 24, 2026 3:00 PM UTC

Thanks so much. I got confused. I thought it had to stay as thx audio as default. Thanks for clearing that up for me


Razer.Aero
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  • Razer Support
  • Jul 24, 2026 8:48 PM UTC

Hi everyone

Iam a bit technologically  stupid. My kids say iam to old for technology. I have the kraken v4 pro headsets and I have followed directions to setup Spatial audio. When I go to synapse 4 it continues to ask me to make the kraken v4 pro as default device and i cant do anything else until I do. How do I stop this?

Thanks

 

Hi Preddie69,

To configure THX Spatial AUDIO via Razer Synapse 4, please follow the instructions in this support article as your guide. If you need further assistance, please PM me with the headset’s serial number so I can help you further. All the best!

 

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