Problem: Actuation key travel adjustments do not save, and stay at the default 2.5mm, when setting all keys using the sync all keys to say the max 3.6mm... it will does change all keys but not for the secondary key function which stay at 2.5mm!!! This is the most annoying bug, as it literally prevents the functionality of this type of device. So, I’d be very grateful if it could be fixed. Then maybe I can at least half use it for something other then using it to catch dust 🤷 I have posted this in the old beta thread but seams that’s not being looked at any more by Razer.. This was buggy on Synapse 3 and broke in beta. So, wasn’t surprised to see it still when Synapse 4 was taken out of beta with a load of other bugs included.. Even some more bugs, as some things that were half working are now completely broke.. Awesome progress 😂 Before anyone says reinstall it, etc.. I’ve already tried all the 101 tricks of installation fixing..

Same here. It is massively annoying and makes the feature unusable.

Synapse 4 Bug for Tartarus Pro - Actuation key travel adjustment not saving

[MONTHLY SILVER] December 2025 30,000 Silver Drawing

1 month ago

Already have an account? Login

LOG IN

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

Explore

Support

Company

FOR GAMERS. BY GAMERS.™

FOR GAMERS. BY GAMERS.™