Synapse 4 does not detect the Windows default audio device | Razer Insider
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Synapse 4 does not detect the Windows default audio device

  • September 25, 2024
  • 2 replies
  • 263 views
SubSonic

Synapse 4 does not recognize the Windows default audio device. In Windows settings and Control Panel, the correct headset, BlackShark V2 Pro (old one), is selected, but Synapse 4 constantly asks for the headset to be set as the default. This causes none of the headset settings to work—no THX, no mic, volume, or EQ. All required software, like the THX module and APO, is installed.

Several reinstalls, restarts, etc., did not help.

Everything works in Synapse 3.

PS: Running the latest ver of the app and Windows 11 latest up-to-date. 

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2 Replies

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  • ByLuckySM
  • Insider Mini
  • 1 reply
  • November 4, 2024

It's been like this for 1 year. every month I get angry and do research. I try. I've tried everything, everything. IT NEVER, EVER GETS FIXED. THANK YOU, RAZER.

M
  • MintTea7
  • Insider Mini
  • 1 reply
  • November 16, 2024

Im having the same issue.

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