SYNAPSE 4 does not see Razer BlackShark V2 HyperSpeed | Razer Insider
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SYNAPSE 4 does not see Razer BlackShark V2 HyperSpeed

  • July 22, 2025
  • 1 reply
  • 33 views

After installing SYNAPSE 4, Razer BlackShark V2 HyperSpeed is disabled, although Razer BlackShark V2 HyperSpeed are working and I listen to music through them

 

 

 

 

 

 

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1 Reply

Razer.Ten
  • Razer Support
  • July 23, 2025

Hey ​@dailyRoseGoldheaven352,

Have you updated the firmware of your headset by downloading from this link? Please also send me a PM with the serial number so I can verify it in our system and check for troubleshooting steps that might address the Synapse 4 issue you're currently experiencing.

 

 

*Thread locked to curb conversation to PM.