synapse 4 EQ and THX not working | Razer Insider
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synapse 4 EQ and THX not working


Hello,

I am experiencing an issue with my Razer Barracuda Pro and Razer Synapse 4.

The EQ settings in Synapse 4 do not affect the headset audio at all. I can change the EQ sliders and save different profiles, but there is no audible difference in the headset sound. The microphone-related settings appear to work normally, but the headset EQ does not.

I have already tried several troubleshooting steps, including:

  • Reconnecting the headset and restarting the PC

  • Checking the Windows sound/output device settings

  • Reinstalling/restarting Razer Synapse

  • Trying different EQ profiles and settings

  • Checking that the Barracuda Pro is connected through the Razer 2.4 GHz wireless connection

  • Testing the headset with different EQ values to confirm that the sound does not change

The headset is detected correctly by Synapse, and I can access the EQ settings, but the EQ changes simply do not apply to the audio output.

Could you please help me determine whether this is a Synapse 4 software/firmware issue or if there is another setting that is preventing the EQ from working?

Thank you.