Synapse 4: Motherboard added without user input | Razer Insider
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New custom built PC. Added Synapse 4, connected my Tartarus V2 and it was the only device that that I added. Played with it for a day in 5 games. Razer account is one that I have had for a while. Software started automatically every time Windows did. 

 

2 days later I noticed that a new device is added. A motherboard. I get a prompt it was added through the cloud. But I never did. Asks me to sync but I decline. When I look text it shows a different motherboard type.

From that moment issues arose. I got an error whenever I log into Windows. I thought it was another software. But when I closed/exited Synape 4 and re-opened it I got the error.

 

This is followed by my CPU idle temperature rising 15-20 degrees as the CPU is apparently been kept busy. 

 

Windows

Edition    Windows 11 Pro
Version    24H2
OS build    26100.1742
Experience    Windows Feature Experience Pack 1000.26100.18.0
 

Razer Synape 4

Version 4.0.86.2140070642

I’ve started getting the exact same issue myself. Seems like a recent update is confusing my motherboard with the B550 Taichi Edition.


Looks like they removed the hardware. Resolves the issue with driver and CPU load.  

 


It's back

 


And now it's completely back and affecting the CPU again. Keeping it active, causing my idle load of 36 degrees to rise to 55-60. No option to remove it

 


IMO the best you can do is to submit a feedback (bug) via Razer Synapse. Click on your profile icon (top right side) and → Feedback.

You can also try using older Synapse 3 software to check if it’s only happens on Synapse 4 or both have the same problem.


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