Synapse 4 not saving my settings for my kraken V3 | Razer Insider
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Synapse 4 not saving my settings for my kraken V3

  • April 15, 2025
  • 2 replies
  • 142 views
VirtuaStig

So I recently had a CPU failure and got opted to not go back to Intel and got a AMD 9800X3D instead with a new mobo, etc.

After this Synapse 4 refuses to save my THX and lighting settings, all the rest are fine, I change the settings to my preferred and when I restart the PC THX and lighting is back to default. I decided to go back to synapse 3 and everything works fine, but after many audio graph isolation stopped working errors I decided to try synapse 4 again and not only did audio graph not go away, the above mentioned settings are doing the same thing again.

Hardware:

CPU: AMD 9800 X3D

Mobo: Asus ROG B850-E Gaming Wifi

RAM: Viper Venom 6200 DDR5 running in EXPO

GPU: RTX 5080 Ventus 3 OC

PSU: Deepcool 1000W

Headset & Keyboard: Kraken V3 and Huntsman V3 Pro

If anyone has any solution I would really appreciate it.

    This topic has been closed for replies.

    2 Replies

    J
    • Joseph033_
    • Insider Mini
    • February 3, 2026

    Did you ever fix this? I’m having a similar situation

    Razer.ScarletRouge

    Did you ever fix this? I’m having a similar situation

    Hey there, ​@Joseph033_ 

    Thank you for sharing your experience here. Could you please send me a PM with a detailed description of the issue or any error messages you’ve encountered with your device?

    Also, could you let me know what troubleshooting steps you’ve performed so far so we can avoid repeating steps you’ve already tried? This will help us narrow down the cause and assist you further.

    Lastly, please provide your device’s serial number so I can check its details here in our system. Thank you!


    *Thread locked to curb conversation to PM. 

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