Hello,
I just upgraded from Synapse v2 to Synapse v4 and to keep it simple, the Reactive effect will not work at the same time with my Huntsman V2 and Mamba Elite. Let me elaborate…
If the Reactive effect is working on the keyboard, it will not work with the mouse. If I re-plugin the mouse, the Reactive effect will work with the mouse and stop working with the keyboard.
Troubleshooting & Observations
- I plugged in a Mamba TE and the Reactive effect worked at the same time as the keyboard. What was strange, clicking the Mamba Elite triggered the Mamba TE Reactive effect.
- I tried different USB ports and this had no effect on resolving the issue.
- Dynamic Lighting in Windows 11 is off and only recognized for my Huntsman V2.
- When using a Quick Effect set to Reactive, the effect fails on the mouse, not the case with the keyboard.
- On Chroma app’s Dashboard, certain effects are not available for the Mamba Elite despite being available in Chroma Studio. For example, the Fire, Starlight, effect.
- Other effects applied to the Mamba Elite work along side the keyboard.
Studio Set-up
Effect Layers:
Group Mouse
- Reactive → Mouse only
Group Keyboard
- Reactive → Keyboard only
Static → Both keyboard and mouse.
Anyone else experience something similar? It is my conclusion that Synapse 4 has an issue with the Mamba Elite. This issue was not present in Synapse v2.0.