Synapse 4: Tartarus Pro D-Pad (again) not working | Razer Insider
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Synapse 4: Tartarus Pro D-Pad (again) not working

  • September 10, 2026
  • 1 reply
  • 91 views

This was already fixed in 8 JULY 2026 - now it occours again after latest Update:

Synapse for Windows - V4.0. [removed by moderator] / Chroma for Windows - V4.0. [removed by moderator]

By the way: can I go back or deactivate the automatic Update for Synapse?

Thank you

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1 Reply

Razer.ScarletRouge
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Hey there, ​@Toposrazer 

Thank you for sharing your concern here. Please send me a PM along with the  following details so I can kickstart your case and forward it to the relevant team for further assistance:

Device’s serial number: 

Full Name:
Email address associated with Razer ID:
Phone number:
Country:




*Thread locked to curb conversation to PM.