SYNAPSE, After updated current version (3.7.429.50715) , driver is keeping crashed | Razer Insider
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I can not even send out feedback through RAZER SYNAPSE, it always complain network not work but I did have network.



After updated current version (3.7.429.50715) , driver is keeping random crashed when using mouse (maybe more crash when switch windows by ALT-TAB, can not be sure 100%) or locked window and login again.



Last version has no such problem on the same hardware and windows update.

My desktop:

Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.60 GHz

16.0 GB

Windows 10 Enterprise

21H2

installed ‎2021-‎04-‎17

OS Build 19044.1706

Windows Feature Experience Pack 120.2212.4170.0

NVIDIA GeForce GTX 1060 3GB
I strongly suggest you perform a clean re-installation of the Synapse application by following the steps here. If that didn't help, let me know by sending me a PM so I can start a case and forward your concern to the Software Team.



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