I also have problem of Blackshark v2 pro 2023 not updating on Synapse. I read this post throughly and did everything there:
The post that was started by Wxzu2017 6 months ago. I can use the headset & mic on windows and was able to use it with synapse on other computer but can’t use in my own computer. Please help…….
Hello sysserdar,
It seems like you are experiencing issues with your Razer BlackShark V2 Pro (2023) not being detected on Synapse 3.0. It's important to ensure that your computer meets the system requirements for Synapse and that all necessary drivers are up-to-date. Additionally, you may want to try reinstalling Synapse and checking for any firmware updates for your headset here. If the problem persists, please help me gather the following information below and PM me so I can kickstart a case for you and forward this to our Razer Support team for further investigation.
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