Synapse doesn't detect DeathAdder Essential and I cannot change DPI (Part 2) | Razer Insider
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Synapse doesn't detect DeathAdder Essential and I cannot change DPI (Part 2)


This is a follow up to this topic: 

https://insider.razer.com/the-new-razer-synapse-razer-chroma-app-open-beta-53/synapse-doesn-t-detect-deathadder-essential-and-i-cannot-change-dpi-64352?postid=222288#post222288

no Synapse detects DeathAdder Essential.

 

Razer.Aero asked me to post Hardware IDs from DeviceManager:

HID\VID_18F8&PID_1286&REV_0100&MI_00
HID\VID_18F8&PID_1286&MI_00
HID\VID_18F8&UP:0001_U:0002
HID_DEVICE_SYSTEM_MOUSE
HID_DEVICE_UP:0001_U:0002
HID_DEVICE
 

and the proof of purchase (https://drive.google.com/file/d/1BH4V-0cFTrqq1b3jGU_Z-KHhBiG9psPp/view?usp=sharing)

FizPL asked me to post a picture of the mouse

 

Best answer by proka_ro

Yes, it is fake. Found a lot of other pictures on the internet with the same s/n.


On a forum, it was even mentioned that it is actually a “replica”.

 

Meh. 

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8 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7216 replies
  • July 15, 2024

Post a pic of the bottom of the mouse.


  • Author
  • Insider Mini
  • 4 replies
  • July 15, 2024

for the serial number :)

here it is, sorry I have forgot about bottom pic :D


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7216 replies
  • July 15, 2024

It’s fake, that’s why it’s not detected by Synapse.


  • Author
  • Insider Mini
  • 4 replies
  • July 15, 2024

Really? Bought it out of emag.ro the most trusted provider =))


  • Author
  • Insider Mini
  • 4 replies
  • July 15, 2024

 


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7216 replies
  • July 15, 2024
proka_ro wrote:

Really? Bought it out of emag.ro the most trusted provider =))

emag is just a selling platform, where other users could sell their products. I’d return it and get it from some other viable source.

Look, I even have a photo of other unit with the same serial number (originally it doesn’t happen, because serial number is unique).

 


  • Author
  • Insider Mini
  • 4 replies
  • Answer
  • July 16, 2024

Yes, it is fake. Found a lot of other pictures on the internet with the same s/n.


On a forum, it was even mentioned that it is actually a “replica”.

 

Meh. 


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7216 replies
  • July 17, 2024

Yup.

They’re using original serial number, that’s why it was telling it’s already registered. Still the mouse is a cheap fake, so I’d return it and get from official distributor or at Razer.com


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