Synapse doesnt see my mouse | Razer Insider
Skip to main content
Question

Synapse doesnt see my mouse

  • April 23, 2024
  • 4 replies
  • 148 views
burymm

Mac os 14.4.1 (m1 pro max), synapse tell please connect a razer synapse enabled devices. Mouse works, but app don’t see it. How I can solve that?
P. S. Mouse - razer cobra pro.

Did this topic help you find an answer to your question?

4 Replies

MYSTICTOPAZLiverurban688

Same problem with naga pro v2, huntsman v2 and strider chroma ….

burymm
1 person likes this
  • burymm
    burymm
buzzSlateBlueplane220
  1. Uninstall and reinstall Synapse
  2. Run Synapse as adminsitrator
  3. Move dongle to diffrent port
  4. Uninstall and Reinstall ALL Razer Apps
  5. Reset mouse(if able)
  6. Hope this helps!!!
FiszPL
Vanguard
Forum|alt.badge.img+1
  • FiszPL
  • VANGUARD
  • 7009 replies
  • May 6, 2024

Razer Cobra Pro is Synapse 3 / 4 compatible, which is not supported on Mac OS unfortunately.

SOME functions can be configured with 3rd party app like Razer macOS: https://github.com/1kc/razer-macos

burymm
1 person likes this
  • burymm
    burymm
burymm
  • burymm
  • Author
  • Insider Mini
  • 1 reply
  • May 6, 2024
buzzSlateBlueplane220 wrote:
  1. Uninstall and reinstall Synapse
  2. Run Synapse as adminsitrator
  3. Move dongle to diffrent port
  4. Uninstall and Reinstall ALL Razer Apps
  5. Reset mouse(if able)
  6. Hope this helps!!!

Mouse works, but synapse app doesn’t see it in devices.

Did this topic help you find an answer to your question?

Reply


CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings