Synapse Fails on Windows Lock | Razer Insider
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Synapse Fails on Windows Lock

  • April 28, 2021
  • 1 reply
  • 11 views
C
Whenever I lock my pc (manually or due to inactivity), Razer Synapse craps the bed. And I have to start it up again after logging in to get my settings to come back for my Huntsman Mini or my Viper Ultimate. Any tips?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • April 28, 2021
    CowboyBradley
    Razer Synapse craps the bed
    By this, do you mean the app crashes, or does it continue to run in the background but won't launch? Either way, send me a screenshot of your MSINFO32 and use this to collect Synapse 3 logs, then upload the files on GDrive and send me a shareable link. After collecting the logs, try to perform a clean installation by following this guide. *Thread locked to curb the conversation to PMs.
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