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Question

synapse gpu not detected

  • May 28, 2025
  • 1 reply
  • 33 views

Razer Synapse suddenly stopped detecting my gpu. I use Synapse with a Razer mouse and cooling pad. My GPU is fine and is detected by other software.

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1 Reply

Razer.Ten
  • Razer Support
  • May 29, 2025

Hey ​@alieneddiexxx,

Can you perform a clean uninstall and reinstall of your Synapse by following the steps from this link and check if the issue continues? If it does, please send me a PM with the serial number of your cooling pad so I can verify it in our system and check for applicable workarounds that might address the Synapse issue.

 

 

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