Hi there! Are you still having the same issue? Have you tried reinstalling Synapse to see if the same issue persists?
Hi,
Thanks for your concern
Actually, the software reinstalled himself (auto update i think?) on saturday november 30th, but with no luck.
I still have to reenter my password at each boot.
Here is a screenshot of the window i get each time i boot:
https://ibb.co/M7R4Y16
My keyboard and mouse doesn't have their correct RGB profile until i enter my password and hit Connect
Is there something i can do to stop this?
Can't it store my credentials inside my local computer and stop asking for them ?
Or can't it just uses local RGB profiles and only ask me for online when it needs to ?
Hi! I have totally the same problem, Blackwidow Elite buyed 2 days ago. Win 7 SP1, all last updates. Tried to reinstall Synapse by default, tried with manual registry full cleaning, tried to delay startup loading for few minutes by software instruments and so on - no result. All that I get - is the f***ed password request on every boot...
Hey, Razer? Can I open RMA procedure by this issue to return keyboard to seller? It's very annoing issue, and I think now, after two days of useless troubleshooting, that my old Logitech 910 is the best choice...
Also tried now to grant all permission to razer soft in win embedded firewall. Also tried to work totally offline, disabling all eth interfaces. Nothing helps - have succesful autorization when enterd password, but after reboot I get the same window again with invitation to select saved login and requiring for password after select...
dricks2222
Hi,
Thanks for your concern
Actually, the software reinstalled himself (auto update i think?) on saturday november 30th, but with no luck.
I still have to reenter my password at each boot.
Here is a screenshot of the window i get each time i boot:
https://ibb.co/M7R4Y16
My keyboard and mouse doesn't have their correct RGB profile until i enter my password and hit Connect
Is there something i can do to stop this?
Can't it store my credentials inside my local computer and stop asking for them ?
Or can't it just uses local RGB profiles and only ask me for online when it needs to ?
VenetianRedreview579
Hi! I have totally the same problem, Blackwidow Elite buyed 2 days ago. Win 7 SP1, all last updates. Tried to reinstall Synapse by default, tried with manual registry full cleaning, tried to delay startup loading for few minutes by software instruments and so on - no result. All that I get - is the f***ed password request on every boot...
Hey, Razer? Can I open RMA procedure by this issue to return keyboard to seller? It's very annoing issue, and I think now, after two days of useless troubleshooting, that my old Logitech 910 is the best choice... :slightly_sad:
Hi there! Please PM me the version number of Synapse. I'll take it from there.