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Synapse not showing Raptor

  • March 4, 2021
  • 3 replies
  • 67 views
B
Hi, Since yesterday I can't find my Raptor in Synapse so also the lighting is going independently. Monitor is connected with USB-C, I tried reinstalling software, rebooting but it does nothing. Monitor apart of that is working fine but I'd like to have it like it was 2 days ago, thanks for any help!
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3 Replies

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  • Kaliax972
  • 1 reply
  • March 23, 2021
I have the same problem. My Raptor 27 is connected via USB Type-C directly to my computer (and also via Display Port), and even after Synapse uninstall/reinstall and PC reboot, the software cannot find it.
I
  • Idealschiss
  • 1 reply
  • March 24, 2021
Same. My PC is connected via Displayport and USB Type-A. Did reinstall the software after deleting all components of the old synapse in the registry.
G
anyone manage to fix this? I have the same issue - I've tried different usb c cable but no joy. I've plugged the usb c into my mac mini and the video signal works - so I don't think it's the cable or port. The hub features ain't working either.
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