Synapse not working | Razer Insider
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Hey, this is a huge pain in the ass and im now multiple account signups and registers and transfers to get these stupid effing expensive devices to actually fkin work. WHY does my new keyboard and mouse only show up as partially loaded or whatever in synapse dashboard? There is no info online about this… Ive reinstalled everything restarted blah blah… Several hours into battling with this expensive crap and Im near to returning it for another brand.

 

Hello Wordofcurse,

I’m sorry to hear about the issues you’re experiencing with the Razer Synapse. To isolate the problem, please follow the steps here. If the issue persists, PM me and help me gather the following information so I can escalate this concern for further investigation:

Save the shareable files via any online drive account listed from this link. Also, fill in the following:

  • Full name:
  • Email:
  • Mobile/Phone Number:
  • Country:
  • Devices serial number: