Just to add some further info on things I have tried:
- Uninstall/reinstall Synapse
- Removing windows updates
- Re-adding windows updates
- I ran a diagnostic in Cortex which shows some errors with Synapse
- Resetting everything in Synapse settings
Here are a few links I've referred to in the process:
From the diagnostic event log - I've just searched for "Synapse" and pasted any info on the errors:
1201 - Time : 4/18/2021 12:48:05
1202 - Source : Application Error
1203 - Description : Faulting application name: Razer Synapse 3.exe, version: 3.1.627.5, time stamp: 0x8710da43
Faulting module name: clr.dll, version: 4.8.4300.0, time stamp: 0x5f7e61bb
Exception code: 0xc0000409
Fault offset: 0x0060cd78
Faulting process ID: 0x3010
Faulting application start time: 0x01d734489723091d
Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\WPFUI\\Framework\\Razer Synapse 3 Host\\Razer Synapse 3.exe
Faulting module path: C:\\Windows\\Microsoft.NET\\Framework\\v4.0.30319\\clr.dll
Report ID: 1aa033cd-883f-441f-b779-2bf312a1ecd0
Faulting package full name:
Faulting package-relative application ID:
1201 - Time : 4/18/2021 12:45:37
1202 - Source : VSS
1203 - Description : Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.
1201 - Time : 4/18/2021 12:45:37
1202 - Source : VSS
1203 - Description : Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]
1201 - Time : 4/18/2021 12:38:21
1202 - Source : Application Error
1203 - Description : Faulting application name: Razer Synapse 3.exe, version: 3.1.627.5, time stamp: 0x8710da43
Faulting module name: clr.dll, version: 4.8.4300.0, time stamp: 0x5f7e61bb
Exception code: 0xc0000409
Fault offset: 0x0060cd78
Faulting process ID: 0x28cc
Faulting application start time: 0x01d734474c00f6d3
Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\WPFUI\\Framework\\Razer Synapse 3 Host\\Razer Synapse 3.exe
Faulting module path: C:\\Windows\\Microsoft.NET\\Framework\\v4.0.30319\\clr.dll
Report ID: a51a8942-85c4-4e9c-af9b-7e9d7c87f6ff
Faulting package full name:
Faulting package-relative application ID:
1201 - Time : 4/18/2021 12:37:15
1202 - Source : Application Error
1203 - Description : Faulting application name: Razer Synapse 3.exe, version: 3.1.627.5, time stamp: 0x8710da43
Faulting module name: clr.dll, version: 4.8.4300.0, time stamp: 0x5f7e61bb
Exception code: 0xc0000409
Fault offset: 0x0060cd78
Faulting process ID: 0x284
Faulting application start time: 0x01d73446ff42f10a
Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\WPFUI\\Framework\\Razer Synapse 3 Host\\Razer Synapse 3.exe
Faulting module path: C:\\Windows\\Microsoft.NET\\Framework\\v4.0.30319\\clr.dll
Report ID: 8fd84c37-a4a6-460d-878b-3ef2462dd3e6
Faulting package full name:
Faulting package-relative application ID:
1201 - Time : 4/18/2021 12:46:21
1202 - Source : Service Control Manager
1203 - Description : Credential Manager credentials were read.
paradiddle1984
I've managed to sort it after finding this thread - I used the colour management fix and it now works fine:
/synapse-3-crashing.70054/
I'm glad that this thread helped fixing the your Razer Synapse 3.0's concern. I'll be locking this thread now. Don’t hesitate to send me a
PM or visit our
self-help options should you have other questions or concerns.