Synapse Unable to Start | Razer Insider
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I have installed it, but for some reason, it won't start. My computer keeps asking me if I want to run it.

Finally, it shows:

Failed to start RETRY

Why is this product so unstable? I've used Logitech's GHUB, and I never encountered such a strange issue. Also, why is there only an English forum for support? English is not my native language, and it's quite frustrating.

I'm using a genuine version of Windows with regular updates, and it's currently up to date."

 

Hi smartMediumRubySHELL979,

 

Please follow the steps in this article to resolve the issue. If the problem persists, please PM me with the following information below so I can kickstart a case for you and forward this to our Razer Support team for further investigation.

  1. MSinfo logs
  2. Windows version
  3. Razer Synapse 3 logs

Save the shareable files via any online drive account listed here. Also, fill in the following:

  • Full name:
  • Email:
  • Mobile/Phone Number:
  • Country:
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