Synapse updating issue.. | Razer Insider

Synapse updating issue..

  • 17 October 2020
  • 1 reply
  • 3 views

I cant use Razer Synapse. Got a Razer Kraken USB and I downloaded Razer Synapse 2.0. It installs fine, downloads something then gets stuck on a screen that says "Updating from razer synapse".

I have uninstalled all drivers, ran disk cleanup, deleted all razer files from the computer, created a second account to prevent cloud backup, disabled all my firewalls, both the routers and my computers, tried going offline in synapse, checked for updates, uninstalled and reinstalled with no headphones plugged in.
Restarted synapse with no headphones and that actually shows me another view with three buttons: Register for warranty, View razer store and view compatible devices. At this stage, I can go to offline mode and hopefully start synapse right? Wrong, even though I´m offline, synapse starts "Updating from razer synapse" as soon as I plug my headphones in.

The program actually worked at one point, but out of nowhere the 7.1 virtual surround stopped working. So I reinstalled synapse and now I´m stuck with this.. What can I do? I´ve probably searched all forum threads on this issue.

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1 Reply

same here but mine is after it does all that it says programs open down in the toolbar in the bottem left corner of the screen but it wont open up for me so that i can change settings or anything