Synaspe 4 muting Mic drops input to 0 | Razer Insider
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Synaspe 4 muting Mic drops input to 0

  • May 21, 2026
  • 8 replies
  • 142 views
T

As the title impllies when I mute my Mic with snyapse 4 open it cause the iunput volume to go to 0 however unmutting the mic doesnt bring it back up only munally increasing it works. This is a pain and makes the mute worthless. The problem only started happening on the 20/05/2026 and is affecting my black shark v2 pro 2023. Synaspse 4 is just problem after problem and its making me rethink my future razer purchasing deciusions due to how aful the software now is

    8 Replies

    M
    • Mendu
    • Insider Mini
    • May 22, 2026

    Exact same symptoms that I’m having. Tried to pair headset again and do all kinds of things till I figured out what was happening.

      T
      • turtlesilike
      • Insider Mini
      • May 22, 2026

      I’m also having this issue on my Blackshark V2 Pro (2023) headset. It makes muting a pain to deal with, especially while gaming as you have to tab into Synapse and manually ramp up the mic volume.

      This issue also has me considering ceasing using and buying razer products due to the many problems that arise from the software alone. Another thing issue I experience from the software is the inability to use the “Enhancements”. Through testing, they seem to not make a difference on my microphone whatsoever. 

      One way I believe I have found to fix this issue is to not use Razer Synapse. When Synapse is force closed, the headset and microphone seem to mute as intended. 

        Malvryn
        • Malvryn
        • Insider Mini
        • May 23, 2026

        Same thing for my Blackshark V2 Pro 2023 headset.  Please fix!

          S
          • Scopepgun
          • Insider Mini
          • May 23, 2026

          Same issue on my side! Please fix or let me know of a solution!

            T
            • TTBambi
            • Author
            • Insider Mini
            • May 23, 2026

            At least i know im not the only one now still Razer need to get their act together on the software side of things

              Aquamarinelinkdaily881

              Check the mic settings in Razer Synapse, I had this happen too and noticed in the headset settings under microphone the mic volume was set to zero. After setting it to 100 it fixed the issue

                T
                • TTBambi
                • Author
                • Insider Mini
                • May 27, 2026

                Check the mic settings in Razer Synapse, I had this happen too and noticed in the headset settings under microphone the mic volume was set to zero. After setting it to 100 it fixed the issue

                While it does work to restore input the second I mute again it defaults back to 0 unless I manually put it back on to 100. Does your stay even after muting and unmuting?

                  Manujito
                  • Manujito
                  • Insider Mini
                  • May 27, 2026

                  Same here, already posted in a few threads… fix this!

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