I have two Tartarus Pros, both for work. All of a sudden, the keys 01-20 on the one I’ve had for only 3 months no longer register. The lighting, scroll wheel, thumb button, and x-pad still work, and I’ve confirmed my profiles still map to my applications. I’ve modified, repaired, and reinstalled Synapse, to no avail. I’ve seen a few other posts regarding similar issues with it, but no solutions yet.
No breakage in the cable, no intermittent disconnects, no single keys going out. Simply all at once. It seems that others have had theirs’ give out more slowly, but this one just happened with no warning….
Hardware or software? Any solutions?