Tartarus Pro - Random Key Presses | Razer Insider
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Tartarus Pro - Random Key Presses

  • March 10, 2026
  • 1 reply
  • 3 views

Over the last week, my Tartarus Pro has been randomly triggering keys when my hand is nowhere near it. It’s always a random key(or several keys), not the same key every time. This has caused multiple failures in games, and I now have to unplug it when I’m doing work.

 

My question is whethere this might be a software issue or if I need to replace the unit? This is my third Tartarus and I bought it in 2022, so it’s got some miles on it. I don’t want to drop the funds on a new unit if it’s a software issue though.

 

Any help or suggestions would be appreciated.

 

Also, please develop a Tartarus Pro V2 or something. The thumbstick is the most important part of the device for me, and none of the competition have one.

1 Reply

Razer.Zionzedd

Hi MaladjustedAneurysm1973, 

 

This might either be Razer Synapse software hiccup, or in some cases, faulty optical switches. Let’s properly isolate it and resolve it once and for all. PM me your Razer Tartarus Pro’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and the link of its receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.

 

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