Tartarus Pro went through warranty RMA process but was not completed. | Razer Insider
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Question

Tartarus Pro went through warranty RMA process but was not completed.

  • April 1, 2023
  • 0 replies
  • 11 views

azrezident

I went through the long drawn out warranty process on Tartarus Pro.  To speed things up I purchased another unit through Razer, once that was received, sent the RMA unit in.  It has been over 1 month and I have not received money back or repaired unit.  RMA ticket is shown as closed.   I can’t seem to find a way to contact Support other than through this forum.