Tartarus thumbstick with World of Warcraft

Have you made any progress on this? I also was hoping to use the thumbstick as a replacement for WASD movement and the diagonals just don’t work. I found some threads from years ago stating people could put the stick in 4 direction mode and assign the keys and the software will “automatically” press both keys with the diagonal. It does not work, tried in multiple games. Diagonals just do nothing. Think they changed the software.

Love lots of other things about it, but this is one of the main reasons I got it.

Actually update here, it does work. The fix from years ago. Computer needed a full restart after the changes, but confirmed diagonals now automatically picking up the inputs from the adjust keys without even assigning.

I would still love for Razer to make a full 360 analog stick one day, but for now those are for modders, older tech (ironic), and Azerons.

Did you do anything to make it work? Because I’ve restarted the PC several times since I started using the Tartarus, and the diagonals still do not work for me.

Okay, pretty sure I figured it out. So I went back in and started remapping things and it broke, then I narrowed it down to what exactly breaks it. Even without changing any key mapping at all, simply changing the stick from 4-way to 8-way broke it, even if I put it back on 4-way. It must freak out Windows or something. Nothing I did, including restarting Razer Synapse, would fix it. Only a full computer restart. So what you have to do is make sure your profile is saved on 4-way with the keys you want and restart and don’t flip the config of the stick. Maybe don’t even open the program lol

I fixed it, with Razer support’s help.

Basically they sent me a small patch for Synapse 3. It had to be applied after killing off all its processes from the Task Manager, and I needed to reboot after. Once that was done I can use diagonals in WoW.

So kudos to support but man… please fix Synapse 3 Razer! It’s so bad. :)

Yeah, the software can easily make or break the hardware. I’m glad they were able to help. Where can you get the patch? I want to make sure my software is updated as well.

Razer Support sent me a URL and I downloaded and ran it from there. Not sure why whatever config change that makes to the driver isn’t part of Synapse.

Honestly, it should just be included if it’s a hotfix. Just make an official patch and have everyone’s software updated lol.

Are you able to supply said link to the patch? I have been pulling my hair out over this issue trying to work out what was wrong….

hi, whats the patch pls , cant make it work with the eight postion thumbstick in cataclysm classic

I have had no luck with Razer support, they just keep looping round the same requests for system info, looping me through different teams, and false claims of fixed in the latest update…. please post the patch you received….

Same problem here. Would love to get that  patch link if you please.

I noticed that even when I select the 4-way set-up on the pad it still reads the diagonal directions from the 8-way  set-up. I can tell since the y axis is reversed and my character flips the moment I move the joystick to a diagonal direction.

Would love an update to this problem too if anyone has one? 

It used to ‘just work’ with my Razer Nostromo pad but as of now I only have 4 way movement with the pad in 4 way mode and it’s really nasty

This is going to be a kind of dumb question, but how did you contact them? By phone or by chatting, or do they have a support email? Basically I am in the same position. I only got my Tartarus Pro today, and specifically tried to set-up World of Warcraft and ran into the same issue. And consequently found this thread, as well as the duplicate thread you made on Reddit. Where you basically had to tell other people that you wouldn’t share the URL to the executable because of Stranger Danger. I don’t blame you, but it’s disappointing this hasn’t been addressed in a proper update. Having all of us customers going to Customer Service individually is really inefficient for everyone.

If I don’t hear from you, I’m going to chat with them and send them the link to this thread. I’m hoping they can hook me up, otherwise this thing is going right back to Amazon. The D-Pad is a selling point, and without it doing diagonals, there are a lot less expensive Keypads.

Thanks in advance!

So after some extensive testing after reading the above, this is what fixed it for me: I created a new profile in Synapse for my Tartus Pro - bound WASD to the pad in 4-way mode (didn’t flip to 8-way or anything), and then saved it. I then unplugged the Tartus from my laptops USB port, waited a few seconds, and plugged it back in and now the diagnal directions work in 4-way mode bound to WASD. This was testing working in Throne and Liberty. 

So i found a video of a japanese guy doing an analogue joystick workaround - put up with that for a while because it allowed diag movement, but was janky - it positions your camera in the direction your moving (without moving the camera) Made dragon riding very difficult to initially control because of the interplay between joystick and mouse. Finally did the whole ‘leave it on 4 way’ - just duplicated the profile and left in on 4 way - changed my USB port - SMOOTH AS BUTTER MY DUDES!!!! (synapse is dodgy)

has anyone tried using ConsolePort addon and mapping the analog throuogh that?

Okay, so I was trying to get the Tartarus joystick to work in WOW. I don’t know about the past but I figured out the fix 100% and it is EASY to do.

Set the joystick up for 4 way, not 8 direction, control.

Bind up down left and right to W, S, A, S.

Save.

The joystick now works in World of Warcraft properly.

You’re welcome.