Tartarus v2 keymaps fail when device loads in Synapse 4 | Razer Insider
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Tartarus v2 keymaps fail when device loads in Synapse 4

  • June 25, 2026
  • 0 replies
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My Tartarus V2 worked fine until 3 days ago.  On reboot it works fine until I see the device load in Synapse 4.  Once I see the device loads the keymaps just fail.  This seems to correlate to when Synapse was updated. 

Initially Windows 11 refused to load rzpnk.sys.  I disabled the driver checking and no longer get that error.  But the issue remained.  

I have tried to reinstall multiple times.  I tried to get version 3, however that seems to be impossible now.  (I tried an old version of synapse installer that was in my downloads folder from a year ago, and it still installed the latest version.)

I used device cleanup to remove all of the device references.  At this point I am left with the most likely cause being Synapse 4 is not compatible with the tartarus V2.  PROVE ME WRONG!