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Question

temporarily lock

  • July 31, 2025
  • 2 replies
  • 25 views
eggNadeshikoPinkquick624

So i was trying to add my new phone number after removing my lost old number, I tried to add my new number but I didn't receive a OTP message even though I tried 4-5 times and for that it temporarily locked my acc 

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    2 Replies

    eggNadeshikoPinkquick624

    Anyways nvm I added an authy 

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    • Razer.AeroRazer Support
    • Razer Support
    • July 31, 2025

    Hi eggNadeshikoPinkquick624,

    I'm sorry to hear that you initially had trouble adding your new phone number and that your account was temporarily locked. However, I'm glad to hear you were able to resolve the issue by adding Authy. If you need any further assistance, please feel free to reach out. Have a great day!

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