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Question

temporary locked razer id

  • September 8, 2025
  • 2 replies
  • 51 views

zilan143

My Razer Gold account was temporarily blocked. How long will I have to wait? I was making a purchase and it asked me to add my phone number. Now my account is temporarily blocked.

 

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2 Replies

zilan143
  • Author
  • Insider Mini
  • September 8, 2025

Please help me i have 2 issues one's gonna payment failed and seconds things my razer id temporary locked i can't add my phone number. If possible kindly help me 

Thank you   


Razer.Aero
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  • Razer Support
  • September 8, 2025

Hey zilan143,

I have checked your Razer ID, and it shows as active. However, the phone number and email address were set to inactive. Please wait a few minutes and try logging into your account again. If the problem persists, you can submit a ticket or contact our Razer Gold Support Team Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Make sure to provide the following information to the team to reset your account.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

You can PM me with your case ID number, and I will coordinate with the team. All the best!

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