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  • July 1, 2026
  • 1 reply
  • 12 views
R

i send OTP to my namber and i didnt get the code , i want upgrade my wallet to 500$ in razer gold how can i do it ?? please guys help

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • July 1, 2026

Hi rlx-qtr,

I understand you’re having issue with your Razer account OTP. Please follow the steps provided below and try again after 15 minutes:

1. Please check if your mobile has a good internet connection. If possible, refresh or reset your network.
2. Restart your machine or device.
3. Sign out and Sign in to your Razer Gold Account
4. Clear browsing history, including cache files and cookies
5. Try using a private browser in the Private or Incognito mode.

if the same issue persists,  provide the following information via PM for account validation and to reset your account OTP.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
 

*Thread locked to curb conversation to PM.

 

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