Thank You for the Razer Kraken 7.1 V2 – Nearly a Decade of Reliability! | Razer Insider
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Thank You for the Razer Kraken 7.1 V2 – Nearly a Decade of Reliability!

  • June 17, 2025
  • 1 reply
  • 83 views
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Hello,

I wanted to share a short story about my Razer Kraken 7.1 V2 headset, which I bought right after its release in 2016. Over the years, it has been my reliable companion – I’ve spent hundreds (if not thousands) of hours gaming, traveling, working, and communicating online with it.

Most importantly – it never let me down. The sound quality was always excellent, the voice tone perfect, and the microphone worked flawlessly. I replaced the ear cushions twice due to normal wear, but other than that, the headset held up like a tank – durable and reliable.

Sadly, in March this year, the cable started to fail – the connection cuts out, and there’s interference. It’s the first serious issue I’ve had after nearly nine years of use, which I understand is totally normal for a product that’s been used this much.

I’m not writing to make a complaint or request a warranty – I simply wanted to say thank you for the quality. It’s rare these days to find hardware that lasts this long and performs so well throughout.
Warm regards,
 

I’d love to continue using Razer gear in the future, as I’ve truly grown to trust and enjoy your products – but unfortunately, at the moment, I can’t afford to invest in new equipment.

Still, I remain a fan of the brand, and I hope to return to your ecosystem again one day <3.


Armin (BerZerk)

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1 Reply

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  • shoraz
  • Insider Mini
  • October 8, 2025

I am in the same boat as you, I bought it open box for like $60 back in 2018 and I am still using it, all I had to do was change the earcups every year (chinese knockoff earcups). I noticed that the wiring is starting to degrade and I am having occasional connection issue - once every few months like you, but it seems it’s not too long for this world. But I do have a plan to repair the usb cable if it does completely fail on me. 

TBH I wouldn’t buy newer razer products, like you said they really don’t built them like they used to.

I would implore you to change the usb cable, it is just a regular usb 2.0 cable soldered to the the left earcup. If you don’t feel comfortable doing it yourself, I am pretty sure you can find mobile/laptop repair places that would do the swap for you for a fee which would be less than the price of a new headset. 

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