Thank you razer for this unforgettable experience (Incident: 210517-001916)

Hello, I spent 1800 euro to buy a razer laptop pc. Happy I received it but here after 3 week I realize that the screen has a big pixel problem. So I contacted customer service who told me that it is only guaranteed for 14 days. Too bad ... In short I send the pc back (so there is nothing to work on) and therefore it replaces the screen. I decide to pack the screen well with a nice razer pouch that I bought. Here I find a fedex box placed on the ground in front of my house. no calls anything ... Inside my computer (without my razer sleeve) in a simple cardboard box (LOL) folded in half. So GG razer you are a real professional. Thanks for wasting my time and money.