The 7.1 Surround Sound Code I just obtained cannot be used | Razer Insider
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Question

The 7.1 Surround Sound Code I just obtained cannot be used

  • January 31, 2025
  • 1 reply
  • 6 views

I just purchased headphones. The model is razer kraken v3 x and the product code is AC2437D28411232.I just registered this product and the code I received via Razer Online Services email is invalid.

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1 Reply

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • February 3, 2025

Please check which app you have installed (THX Spatial), and for which app you have activation code (7.1 surround).

Next time, please check manual.