The code for activating 7.1 surround sound does not work. | Razer Insider
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The code for activating 7.1 surround sound does not work.

  • December 31, 2024
  • 2 replies
  • 142 views

The activation code you sent me does not work. I am trying to activate 7.1 surround sound, but it says this code is invalid. I won’t share it here, but if you need it, I can send it upon request. I cannot request a new code. What should I do? There was no code in the box, and the code requested by email turned out to be invalid. I have already registered the product and now I cannot request a new code again.

Best answer by savagametv

I solved this issue. It turned out that TXP and Surround are different things.

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2 Replies

  • Author
  • Insider Mini
  • Answer
  • December 31, 2024

I solved this issue. It turned out that TXP and Surround are different things.


Razer.Aero
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  • Razer Support
  • January 1, 2025

Hi savagametv,

Thanks for sharing your concern regarding the activation issues with the 7.1 Surround Sound. The problem may be due to the incompatibility between THX Spatial Audio and the 7.1 Surround Sound code, which could explain why the code is showing as invalid. I'm glad to know that the issue is now resolved. If you need further assistance, feel free to PM me. Happy New Year!

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