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the code is invalid


Hello, I bought your product today, Razer Barracuda headphones, created an account on the website, registered the product in the profile, requested the code, I enter the code, writes that the code is invalid, what to do?

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2 Replies

KV_Totenmond
  • Insider Mini
  • 3 replies
  • August 29, 2023

Hello Looks like you have the same problem as i had…
Be sure you put that code in the right application…  if its suround code for 7.1  then the surround app not THC Spatial app.
OW TO REGISTER CODE SURROUND 7.1
Hope it helps


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3222 replies
  • August 29, 2023
nesidikemperok wrote:

Hello, I bought your product today, Razer Barracuda headphones, created an account on the website, registered the product in the profile, requested the code, I enter the code, writes that the code is invalid, what to do?

Hello nesidikemperok,

Can you take a screenshot of the error that you just described and then upload the file to Google DrivePM me the shareable link together with the device serial number so I can verify the information from our system. All the best!


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