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Question

the headphones are already registered

  • November 12, 2025
  • 2 replies
  • 22 views

Hello, when registering headphones razer blackshark v2x It says that this device is already registered, although I just bought the headphones from the websites, downloaded everything, everything was fine, but at this stage this error appeared and I can’t get the 7.1 code.

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • November 12, 2025

Return them, they may be fake.

Get from viable source next time.


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • November 12, 2025

Hello, when registering headphones razer blackshark v2x It says that this device is already registered, although I just bought the headphones from the websites, downloaded everything, everything was fine, but at this stage this error appeared and I can’t get the 7.1 code.

Hi margarita52,

I understand you're having trouble registering your Razer BlackShark V2 X to your Razer ID. Your activation code is usually located on a scratch card inside the packaging as mentioned here. If this card is missing, or the code appears to have been used, I recommend reaching out to the reseller for a replacement or refund. Note that product registration mainly helps with warranty.  It's also important that the purchase was made through an authorized Razer resellers to ensure the authenticity of your product. Razer devices bought from non-authorized dealers can be used, counterfeit, re-boxed, defective, or gray market goods.

If you need further assistance, feel free to send me a PM with your device’s serial number and proof of purchase. This will allow me to check the registration status. All the best!

*Thread locked to curb the conversation to PMs.