The headset shows up as USBAudio1.0 device | Razer Insider
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Question

The headset shows up as USBAudio1.0 device

Bough razer blackshark v2 pro (2023) and tried to connect to synapse, but, it didn’t work. Then i check audio and saw how my headset was connected as usb audio speakers. How can i solve this? I tried to connect dongle to another pc and there was same problem.

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    4 Replies

    • KisVasut
    • Insider Mini
    • July 22, 2025

    Hi! Same issue here, did you solve the problem? 

    Hi! Same issue here, did you solve the problem? 

    sadly, no. And i don’t think what it can be solved by your own, but, i can only hope for support to respond

    DELShadow
    • DELShadow
    • Insider Mini
    • July 23, 2025

    Same issue and can’t connect to razer synapse no matter what version.

     

      Razer.Ten
      • Razer.TenRazer Support
      • Razer Support
      • July 23, 2025

      Hey guys,

      If you continue to experience the issue, can you send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the connection issue you're currently experiencing?

       

       

      *Thread locked to curb conversation to PM.

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