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the item is already registered

  • October 11, 2024
  • 1 reply
  • 32 views
autodomeArmyGreen244

Hi, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help

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1 Reply

Razer.sushi.boi

Hello there, @autodomeArmyGreen244!

 

Thanks for alerting us about this. Where specifically did you purchase your headset? Let me know via PM along with its serial number so I can validate it and check the registration.

 

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